Privacy
Policy

1. Scope

This policy explains what information Falling processes while you play and how to contact Hearro Technology to request deletion of game-related data.

2. Game information

• On-device data: Collection and Story progress, contracts, Coins, Gems, Boosters, upgrades, reward and in-game transaction history, and sound settings.
• Online account and rewards: if you claim a Collection reward, the app may sign in anonymously with Unity Authentication and send the item ID to Unity Cloud Code to coordinate the grant and avoid duplicate claims.
• Purchase data: when you make an in-app purchase, the platform store and Unity IAP may process product IDs, entitlement status, and transaction references. We do not receive payment card numbers.
• Advertising data: if you choose to watch an ad for a reward, Unity LevelPlay and its advertising providers may process device and ad interaction data to serve the ad and verify the reward.

3. Use and disclosure

We use data to save your game, show progress, process purchases and rewards you choose, prevent duplicate reward grants, and troubleshoot problems. Information may be shared with Unity, Google Play, or relevant advertising providers as necessary for those features. We do not sell players’ personal information.

4. Retention and your choices

Core game data remains in the app’s storage on your device until you clear app data or uninstall it. Uninstalling does not necessarily delete an anonymous account or reward data held by an online service. Some purchase records may need to be kept under store rules or law. Third-party retention follows the provider’s applicable policy.

5. How to request data and account deletion

To remove on-device data, clear Falling’s app data in Android settings or uninstall the game. This affects only data on your device.

If you have used online Collection rewards, or want us to check and delete an anonymous Unity account and associated reward data, email support@hearrotech.com with the subject “Falling data deletion request.” Include your Unity Player ID if available, or details that can help us locate the account. Do not send a password or payment card details. We may ask for additional information to verify ownership before acting.

Once verified, we will delete account and reward data under our control. You must remove on-device data on your own device. Purchase records that a store or law requires to be retained may remain.

6. Security and changes

We use reasonable access controls and limit unnecessary data transfer. Online providers may process data in countries where they operate. We will update this page when the app’s features or providers change.

7. Contact